Effective Date: 09/12/2024
At Corsox LLC (“Corsox,” “we,” “our”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines the type of personal data we collect, how we process it, and your rights regarding your data. It applies to all individuals who interact with Corsox through our websites, services, applications, and other offerings.
We encourage you to read this policy thoroughly. By interacting with our website or services, you consent to the collection and use of your information as outlined in this policy.
1. Who We Are
Corsox LLC is a technology and marketing solutions provider, offering a range of services, including custom software development, marketing strategies, SaaS products, and creative services. We operate from Florida, USA, but serve clients globally. Our core mission is to drive business success through innovation and expertise.
2. Scope of This Privacy Policy
This Privacy Policy applies to all data processing activities where Corsox acts as a data controller, including websites, marketing, SaaS products, and other services where Corsox collects personal data. It governs how we handle personal data provided by:
- Clients
- Business partners
- Website visitors
- Users of Corsox products or services
Note: In some cases, we may process personal data as a data processor, acting on behalf of our clients. In those cases, we follow the instructions provided by our clients regarding how we handle personal data.
3. Data We Collect
Corsox may collect various types of personal data depending on your interaction with us. The data we collect falls into the following categories:
3.1 Personal Identifiable Information (PII)
- Contact details: Name, email address, phone number, and mailing address.
- Professional details: Job title, company name, and business contact information.
- Identifiers: IP addresses, cookies, device IDs, and online identifiers.
3.2 Commercial and Transaction Information
- Service records: History of services you’ve obtained or considered from Corsox.
- Correspondence: Emails, messages, and other communications between you and Corsox.
3.3 Usage Data
- Browsing data: Data related to your browsing activity on our website, such as page views, session durations, and referral sources.
- Cookies and tracking technologies: We use cookies and other technologies to analyze website usage and improve the experience. Please refer to our [Cookie Policy] for more information.
3.4 Sensitive Data (Where Applicable)
In limited circumstances, we may collect sensitive data such as:
- Health information: For events where dietary preferences or access accommodations are required.
- Biometric data: Where necessary for security or authentication purposes, such as using fingerprint or facial recognition for access to certain services.
4. How We Collect Data
We may collect personal data directly from you, such as when you:
- Register for an account on our website or a service.
- Fill out a form or request information.
- Communicate with our support team.
- Subscribe to our newsletters or marketing materials.
- Use our SaaS products or other services.
We also collect data automatically when you interact with our website, through:
- Cookies and similar tracking technologies.
- Log files.
- Analytics tools such as Google Analytics.
In some instances, we may receive your personal data from third parties, such as:
- Business partners.
- Service providers.
- Public sources, such as social media.
5. Purpose and Legal Basis for Processing Data
We process personal data only when we have a legal basis to do so. The legal bases we rely on include:
- Performance of a Contract: Processing your data is necessary for us to provide the services you’ve requested or to perform our contractual obligations.
- Consent: We may process your data with your explicit consent, particularly for marketing purposes or where sensitive data is involved.
- Legitimate Interests: We may process your data based on our legitimate interests, such as improving our services, communicating with you, or analyzing usage data.
- Compliance with Legal Obligations: In some cases, we process data to comply with legal obligations, such as financial reporting or responding to regulatory inquiries.
6. How We Use Your Data
We use the data we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve the services we offer.
- Customer Support: To respond to your inquiries, troubleshoot issues, and offer customer care.
- Marketing and Communication: To send you promotional materials, newsletters, or information that may be of interest, based on your preferences.
- Data Analytics: To better understand how our website and services are being used and to improve user experience.
- Security: To protect our systems and your data from unauthorized access or cyber threats.
- Legal Compliance: To comply with applicable laws and regulations or to respond to lawful requests.
7. Sharing and Disclosure of Data
Corsox does not sell your personal data. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may share your data with trusted service providers that assist us in operating our website or delivering our services (e.g., cloud hosting, email marketing platforms, analytics providers).
- Business Partners: Where we collaborate with partners to provide a service or product.
- Legal Obligations: When required by law, court order, or regulatory authorities.
- Business Transactions: If Corsox undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
8. Data Retention
Corsox will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
9. International Data Transfers
As a global company, we may transfer personal data to countries outside your home jurisdiction. When doing so, we ensure that appropriate safeguards are in place, such as:
- Standard contractual clauses approved by relevant data protection authorities.
- Transfer to countries deemed to have adequate data protection standards by relevant regulators.
10. Security of Your Data
Corsox is committed to ensuring the security of your personal data. We employ industry-standard security protocols to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
11. Your Rights
Depending on your jurisdiction, you may have the following rights concerning your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data.
- Right to Restrict Processing: You may request that we limit the processing of your data.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.
- Right to Object: You may object to the processing of your personal data in certain situations, such as for direct marketing.
To exercise any of these rights, please contact us at privacy@corsox.com.
12. Cookies and Tracking Technologies
Corsox uses cookies and similar technologies to enhance user experience, analyze site traffic, and for marketing purposes. You can manage your cookie preferences through your browser settings or by visiting our Cookie Policy.
13. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from minors. If you are a parent or guardian and believe we may have collected information about your child, please contact us at privacy@corsox.com to request deletion of the data.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page, and where appropriate, we will notify you via email or other communication channels.
15. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Corsox LLC
Email: privacy@corsox.com